Susan Westgate, Clinical Instructor
Phone: (410) 706.1390
UM School of Social Work
525 West Redwood Street
Baltimore, Maryland 21201
MSW, University of Maryland, Baltimore
Public Speaking and Lecturing
Critical Incident Management
Social Determinants of Health
End of Life Care
Substance Abuse, Addiction and Recovery
Workplace and Organizational Conflict
Training and Program Development
Managing Work/Life Challenges
Multiculturalism and Diversity
The Limitations of Traditional EAP Metrics, Journal of Employee Assistance, July 2008
The article outlines the limitations of traditional EAP metrics and provides a proposed self-designed model of evaluation of utilization of EAP services through a technique that I label: Organizational Mapping.
Over-hauling the Image of the Social Worker, The New Social Worker, 2006
This article was written with the intention of motivating new and tenured Social Workers to consider the true nature of Social Work. Additionally this article highlights the importance of moving the larger perception of the field outside of the realms of convention.
Emergency Department (ED) Programs from the Inside-OutInfusion Magazine, January 2014
This article focuses on understanding Care Management challenges in the ED and identifying opportunities for home infusion provider collaboration.