MSW, Salisbury University
BA, Penn State University
Bio: Helen Nichols, MSW, PhD Candidate, researches patient-provider communication and associated outcomes, such as patient satisfaction, trust, and overall health, with a particular focus on patient-centered care. Her current work includes data management and analysis for a randomized controlled trial of an empirically-based early intervention for parents raising children with autism spectrum disorder (PI: Dababnah). Helen is also a study coordinator for one of six sites in a national study conducted by the Autism & Developmental Disorders Inpatient Collaborative (ADDIRC), to investigate the dimensions of expressive language ability, emotional regulation, psychiatric co-morbidity, aggression, self-injurious behavior and intelligence, and the relationships among these critical factors among severely affected children and adolescents with autism.
She has extensive expertise in advanced quantitative and qualitative analyses, research design, and survey development. Helen has published in multiple peer-reviewed healthcare journals, including Patient Education & Counseling, Journal of Hospital Administration, Health Care Manager, Annals of Global Health, Journal of Psychosocial Oncology, and Journal of Cancer Education. Helen received her Bachelor of Arts degree from Penn State University and her Master of Social Work degree from Salisbury University.
Patient-centered communication; patient satisfaction; patient trust; emotional well-being; value-based care; health disparities
Social Work Research, Social Welfare and Social Policy, Quantitative Analysis
Swanberg, J. E., Nichols, H. M., Ko, J., Tracy, J. K., & Vanderpool, R. C. (2017). Strategies used by working poor breast cancer survivors to manage the cancer-work interface. Journal of Psychosocial Oncology. (in press)
Edwards, L., Olsen, J., Fancher, H., & Nichols, H. M. (2016). Facilitating student safety in communities: Applying an international model in an urban U. S. city. Annals of Global Health. (in press)
Nichols, H. M., Swanberg, J. E., & Bright, C. L. (2016). How does supervisor support influence turnover intent among frontline hospital workers? The mediating role of affective commitment. Health Care Manager, 35(3), 266 – 279.
Swanberg, J. E., Nichols, H. M., & Perry-Jenkins, M. (2016). Working on the frontlines in U. S. hospitals: Scheduling challenges and turnover intent among housekeepers and dietary service workers. Journal of Hospital Administration, 5(4), 76 – 86.
Vanderpool, R. C., Nichols, H., Hoffler, E. F., & Swanberg, J. E. (2015). Cancer and employment issues: Perspectives from cancer patient navigators. Journal of Cancer Education. (Epub ahead of print).