Jodi Frey

Jodi Frey‌Jodi Jacobson Frey, Professor

Dr. Jodi Jacobson Frey, PhD, LCSW-C, CEAP is a Professor at The University of Maryland, School of Social Work. Dr. Frey chairs the Social Work in the Workplace & Employee Assistance Sub-specialization (formerly EAP Sub-specialization) and the Financial Social Work Initiative and the emerging Behavioral Health and Well-Being Lab (BHWell Lab). Her MSW and PhD degrees were earned from the University of Maryland.

Dr. Frey’s research focuses on workplace behavioral health, including the impact of employee health and well-being on productivity and safety. She studies the effectiveness of employee assistance, work/life, and related programs for working age adults and families. She has dedicated a significant portion of her research and advocacy to suicide prevention and crisis response in the workplace.

Recent refereed articles have been published in American Journal of Addictions, Social Work, Journal of Career Development, Journal of Occupational and Environmental Medicine, Journal of Social Work Education, Journal of Workplace Behavioral Health, Research on Social Work Practice, and Suicide and Life-Threatening Behavior. Dr. Jacobson Frey has presented research findings at international conferences. She is the Co-Editor-in-Chief for the Journal of Workplace Behavioral Health. She is also the Co-Founder of the International Employee Assistance Digital Archive, housed at the University of Maryland, and which was awarded the Best Use of Technology in the Employee Assistance Field by the Employee Assistance Professionals Association (EAPA) in 2019.

Dr. Frey co-chairs the Workplace Suicide Prevention and Postvention Committee of the American Association of Suicidology where she leads the development and dissemination of the National Guidelines for Workplace Suicide Prevention. She is also a past chair of EAPA’s Subcommittee on Workplace Disaster Preparedness and Response. In 2006, she was the recipient of the EAPA President’s Award for Excellence, recognizing her work on this committee.

Prior to teaching, Dr. Frey provided employee assistance and work/life services to NASA, Goddard Space Flight Center, where she was recognized with several awards for her service to employees and family members. As an employee of COPE, Inc., and later as an EA professional in private practice, she worked for several years providing direct EAP, outpatient mental health, and crisis intervention services. Dr. Jacobson Frey also works with MASI Research Consultants, Inc. as a senior researcher for the international consulting firm specializing in the evaluation of EAPs and work/life programs.

Contact Information:

Phone: (410) 706.3607
Room: 3W08
Frey CV

SSW EAP Web Site
EAP Digital Archive Site
FSWI Web Page


Mailing Information:
UM School of Social Work
525 West Redwood Street
Baltimore, Maryland 21201


MSW, PhD; University of Maryland, Baltimore

Expertise and Research Interests

Employee Assistance Programs (EAPs)
Health and Productivity Management
Financial Capability and Economic Well-Being
Suicide Prevention and Crisis Intervention

Recent Publications

Selected Peer-Reviewed Publications:
Ting, L., Frey, J. J., & Sanders, S. (in press). Current levels of perceived stress among mental health social workers who work with suicidal clients. Social Work.

Frey, J. J., Pastoor, J., & Sharar, D. (2013). Predicting practice outcomes among social work employee assistance counselors. Social Work in Mental Health, 11, 1-14. doi: 10/1080/01488376.2012.744627

Frey J. J. (2012). Risk of Compassion Fatigue and Burnout and Potential for Compassion Satisfaction Among Employee Assistance Professionals: Protecting the Workforce, Traumatology, 18, 64-72.

Frey J. J., Osteen, P., Jones, A. L., & Berman, A. (2012). Evaluation of the Recognizing and Responding to Suicide Risk Training. Suicide and Life-Threatening Behavior.

Frey, J. J., Osteen, P. J., Sharpe, T., & Pastoor, J. (2012). Randomized trial of suicide gatekeeper training for social work students. Research on Social Work Practice, 22, 270-281.

Frey J. J., Rothschild, A., Mirza, F., & Couteau, M. (2012). Risk of burnout and compassion fatigue, and potential for compassion satisfaction among clergy: Implications for social work and religious organizations. Social Service Review. doi:10.1080/01488376.2012.744627

Frey, J. J., & Sacco, P. (2012). Employee assistance program services for alcohol and other drug problems: Implications for increased identification and engagement in treatment. The American Journal on Addictions, 21(5), 1-8.

Frey, J. J., Jones, A., & Bowers, N. (2011). Using existing employee assistance program case files to demonstrate outcomes. Journal of Workplace Behavioral Health, 26(1), 44-58. doi: 10.1080/15555240.2011.540983

Frey, J. J., & Attridge, M. (2010). Employee Assistance Programs (EAPs): An allied profession for work/life. Work and Family Encyclopedia. Sloan Work and Family Research Network. Available Online:

Frey, J. J., & Jones, A. (2010). Standards for the EAP profession: Isn’t it time we all start speaking the same language? Journal of Workplace Behavioral Health, 25(1), 1-18. doi: 10.1080/15555240903538741

Everly, G. S., Welzant, V., & Frey, J. J. (2008). Resistance and resilience: The final frontier in traumatic stress management. International Journal of Emergency Mental Health, 10, 261-270.

Ting, L., Frey, J. J., & Sanders, S. (2008). Available supports and coping behaviors of mental health social workers following fatal and nonfatal client suicide behavior. Social Work, 53, 211-221.

Sanders, S., Frey J. J., & Ting, L. (2008). Preparing for the inevitable: Training social workers to cope with client suicide. Journal of Teaching in Social Work, 28(1), 1-18. doi: 10.1080/08841230802178821

Frey J. J. (2006). Compassion fatigue, compassion satisfaction, and burnout: Reactions among employee assistance professionals providing workplace crisis intervention and disaster management services. Journal of Workplace Behavioral Health, 21, 133-152. doi: 10.1300/J490v21n03_08 

Sanders, S., Ting, L., Power, J., & Frey, J. J. (2006). Social workers’ views of no suicide contracts. Social Work in Mental Health, 4(4), 51-66. doi: 10.1300/J200v04n04_04

Ting, L., Sanders, S., Frey J. J., & Power, J. (2006). Dealing with the aftermath: A qualitative analysis of reactions of mental health social workers after a client suicide. Social Work, 51, 329-342.

Sanders, S., Frey, J. J., & Ting, L. (2005). Reactions of mental health social workers following a client suicide or attempt: A qualitative investigation. Omega: Journal of Death and Dying, 51, 197-216. doi: 10.2190/D3KH-EBX6-Y70P-TUGN

Ting, L., Frey, J. J., Sanders, S., Bride, B., & Harrington, D. (2005). The secondary traumatic stress scale (STSS): Confirmatory factor analyses with a national sample of mental health social workers. Journal of Human Behavior in the Social Environment: Special Issue on Measurement and Assessment, 11 (3), 177-194. doi: 10.1300/J137v11n0309 

Frey J. J., Ting, L., Sanders, S., & Harrington, D. (2004). Prevalence of and reactions to fatal and nonfatal client suicidal behavior: A national study of mental health social workers. Omega: Journal of Death and Dying, 49, 237-248. doi: 10.2190/HPKQ-T700-EPQL-58JQ

Masi, D., & Frey J. J. (2003). Outcome measurements of an integrated employee assistance and work-life program. Research on Social Work Practice, 13, 451-467. doi: 10.1177/1049731503013004003

Masi, D. A., Frey, J. J., & Cooper, A. (2000). Quantifying quality: Findings from clinical reviews. Employee Assistance Quarterly, 15(4), 1-17.

Book Chapters and Selected Invited Publications:
Frey, J. J., Sander, R., Svoboda, D., & Elkinson, A. (2011). Defining the role and contributions of social workers in the advancement of economic stability and capability of individuals, families and communities. Center for Financial Security Research Brief, 2011-5.4, University of Wisconsin-Madison, Center for Financial Security. Retried from

Frey J. J., & Kominoth, C. (2009). Impaired professionals: Unique challenges for employee assistance programs. In W. G. Emener, W. S. Hutchinson, & M. A. Richard (Eds.), Employee Assistance Programs: Wellness/Enhancement Programming, 4th Edition (319-327) . Springfield, IL: Charles C. Thomas Publisher, LTD.

Frey, J. J., & Hosford-Lamb, J. (2008). Working it out: Social workers in employee assistance. Social Work Today, 8(2), 18-23.

Ottenstein, R., & Frey, J. J. (2006). A seat at the table: The EAP role in corporate disaster planning and response. Journal of Employee Assistance, 2nd Quarter, 13-15.

Frey, J. J., Paul, J., & Blum, D. (2005). The EAP workplace critical incident continuum. The Journal of Employee Assistance, 32(2), 28-30. (Translated into Mandarin and simultaneously published in Focus & Forecast, Taiwan).