Karen Hopkins

Karen Hopkins‌Karen Hopkins, Associate Professor

Contact Information:
Phone: (410) 706.1496
Room: 3E29-C

Hopkins CV

Mailing Information
School of Social Work
525 West Redwood Street
Baltimore, Maryland 21201

Dr. Karen Hopkins is an Associate Professor at the School of Social Work, University of Maryland, Baltimore.  She teaches courses in human service management and leadership and research.  Her research and organizational/program evaluation with nonprofit and public agencies is related to supervision and management practices and outcomes, workforce development, and organizational learning and capacity building.  She is co-director of the Human Service Leadership and Management Certificate program at the School of Social Work, and a national peer reviewer for the Standards of Excellence Institute certification for nonprofits.  She has served on the Board of the Society for Social Work and Research (SSWR) and the Association of Community Organization and Social Administration (ACOSA), and is an Associate Editor of the journal Human Services Organizations: Management, Leadership, and Governance. She received a PhD from the University of Chicago, MSW from the University of Pittsburgh, and a BS from the Pennsylvania State University.


Meet Karen Hopkins

UMSSW Communications


MSW, University of Pittsburgh
PhD, University of Chicago

Expertise and Research Interests

Organizational Learning and Development
Supervisory and Management Practices that Enhance Worker Well-Being and Performance
Workforce Development
Program Evaluation


Association for Community Organization and Social Administration (ACOSA)
Association for Research on Nonprofit Organizations and Voluntary Associations (ARNOVA)
Society for Social Work and Research (SSWR) – Board member 2012 - 2015
National Network for Social Work Management (NSWM), Steering Committee, Baltimore-Washington Chapter
American Evaluation Association
Editorial Board: Administration in Social Work Journal
National Peer Reviewer, Maryland Association of Nonprofit Organizations

Recent Publications

Books and Book Chapters
Hopkins, K. (2009). Supervision, development and training for staff and volunteers. In R. Patti (Ed.), Handbook of Human Service Management, 2nd ed. Sage Publications.

Austin, M. & Hopkins, K., (Eds.) (2004). Supervision as Collaboration in the Human Services: Building a Learning Culture. Sage Publications.

Hopkins, K. & Austin, M. (2004). The Changing Nature of Human Services and Supervision (pp. 3-10). In. M. Austin & K. Hopkins (Eds.), Supervision as Collaboration in the Human Services: Building a Learning Culture. Sage Publications.

Austin, M. & Hopkins, K. (2004). Defining the Learning Organization (pp. 11-18). In. M. Austin & K. Hopkins (Eds.), Supervision as Collaboration in the Human Services: Building a Learning Culture. Sage Publications.

Hopkins, K. & Austin, M. (2004). Coaching Employees with Performance Problems (pp. 215-226). In M. Austin & K. Hopkins (Eds.), Supervision as Collaboration in the Human Services: Building a Learning Culture. Sage Publications.

Kreuger, M., Austin, M. & Hopkins, K. (2004). Creating a Culture That Supports the Development of Staff (pp. 176-186). In M. Austin & K. Hopkins (Eds.), Supervision as Collaboration in the Human Services: Building a Learning Culture. Sage Publications.

Hopkins, K. (2005). Supervisor Support and Work-Life Integration. In E. Kossek & S. Lambert (Eds.), Work and Life Integration in Organizations: New Directions for Theory and Practice. Lawrence Erlbaum Associates, Inc.

Journal Articles
Leisey, M., Cole, P., Hopkins, K., Jones, J.L., Kim, Y., Mulroy, E., Netting, F.E.,O’Connor, M.K., Rotabi, K.S., Thomas, M.L., Weil, M.O., & Wike, T. (in press). On the making of female macro social workers. Reflections: Narratives of the Helping Professions.
Hopkins, K., Meyer, M., McClennon, W., Sheffield, K., & Sharpe, J. (2012). Evaluation of an innovative volunteer incentive initiative: The Ambassador Program at Paul’s Place, Inc. Journal of Community Practice, 20, 317-335.

Hyde, C., Hopkins, K. & Meyer, M. (2012). Pre-capacity building in loosely-coupled collaborations: Setting the stage for future initiatives. Gateways International Journal of Community Research and Engagement, 5, 76-97.

Hwang, J. & Hopkins, K. (2011). Organizational inclusion, commitment, and turnover among child welfare workers: A multilevel mediation analysis. Administration in Social Work, 36, 23-39.

Cohen-Callow, A., Hopkins, K. and Kim, H. (2009). Retaining workers approaching retirement: Why child welfare needs to pay attention to the aging workforce. Child Welfare, 88, 209 – 228.

Miller S., Hopkins, K., & Greif, G. (2008). “Dual Degree Programs: Where Are the Programs and Where Are the Graduates?” Advances in Social Work, 9(1), 40-54.

Deal, K., Hopkins, K., Fisher, L., & Hartin, J. (2007). “Field Practicum Experiences of Macro-oriented Graduate Students: Are We Doing Them Justice?” Administration in Social Work.

Busch, T., Hopkins, K., Hyde, C., Cohen-Callow, A., Fisher, E., & Miller, S. (2006). “Merging Organizational Development and Social Work Practice to Mentor Organizations to Stability and Sustainability.” Professional Development: The International Journal of Continuing Social Work Education, 8(3), 40-49.

Hopkins, K., Deal, K., & Bloom, J. (2005). Moving Beyond Tradition: Examining Field Placement Experiences of Part-time and Older Students. Journal of Social Work Education, 41(3).

Hyde, C. & Hopkins, K. (2004). Assessing the Diversity Climates in Human Service Agencies. Journal of Ethnic & Cultural Diversity in Social Work, 13(2), 25-43.

Knickmeyer, L., Hopkins, K. & Meyer, M. (2003). Exploring Collaboration Among Urban Neighborhood Associations. Journal of Community Practice, 11(2), 13-25.

Hopkins, K. & Hyde, C. (2002). The Human Service Managerial Dilemma: New Expectations, Chronic Challenges and Old Solutions. Administration in Social Work, 26(3), 1-15.

Monahan, D. & Hopkins, K. (2002). Nurses, Long Term Care and Eldercare: Impact on Work Performance. Nursing Economics, 20(6), November-December.

Hopkins, K. (2002). Organizational Citizenship in Social Service Agencies. Administration in Social Work, 26(2), 1-15.

Hopkins, K. (2002). Interactions of Gender and Race in Workers’ Help Seeking for Personal and Family Problems: Perceptions of Supervisor Support and Intervention. The Journal of Applied Behavioral Science, 38(2), 156-176.

Hopkins, K. (2001). Manager Intervention with Troubled Supervisors: Help And Support Starts at the Top. Management Communication Quarterly, 15(1), 83-99.

Research Reports
Hopkins, K. and Ahearn-Greene, J. (2009). New Jersey Prevention Network Addiction Training and Workforce Development Project Program Evaluation 2006-2009, University of Maryland, Baltimore.

Hopkins, K., Cohen-Callow, A., Salliey, A., Barnes, G., Golden, G. & Morton, C. (2007). Maryland Child Welfare Workforce Recruitment, Selection and Retention Study. Final Report, University of Maryland, Baltimore.