Human Services Leadership and Management Certificate

The Human Services Leadership and Management Certificate at the University of Maryland School of Social Work develops the leadership and management capacity of human service professionals, alumni, and students through competency-based education, networking, facilitated peer coaching, and research on management and leadership in the human services.

Co-Directors:
Karen Hopkins, PhD
Megan Meyer, PhD

Guiding Principles: 

1. Competency-based assessment and learning

2. Flexible, customizable, and blended program planning and learning

3. Affordability ($2500) and provision of continuing education units (CEUs)

4. Embedded and real-time learning

5. Coaching as critical tool for leadership development

Certificate Components:

To successfully enroll and complete the requirement of the Certificate Program, one would need to:

1. Complete the Leadership Assessment Tool
The self-assessment is designed to help participants determine which leadership skills they may need to improve.

2. Print the Transcript Form
Completing the transcript form will help you keep track of the classes you have attended.

3. Once you have completed all of the components of the program, email a copy of your transcript to CPE at cpe@ssw.umaryland.edu.

Available Courses

Core Training Courses: 

  • Understanding your Leadership Style and Building Your Potential to Lead
  • Understanding and Applying Coaching to Leadership Situations
  • Supervisors as Leaders

10 1-day modules (participants choose modules based upon their individual assessment)

  • Program Planning from a Social Justice Perspective
  • Results-Based Accountability
    • Actionable and Empowerment Evaluation
    • Performance Management and Measurement
    • Team-Building
    • Strategic Budgeting
    • Effective Leadership and Organizational Development Practices in Social Work and Human Services
    • Project Management
    • Managing up Effectively
    • Consensus and Coalition Building for Effective Health Advocacy
    • Board Development and Governance
    • Successful EBP installation in Organizational Settings
    • Giving and Receiving Feedback
    • Effective Strategies for Handling Diversity and Conflict in the Workplace
    • New Conflict Management Skills for Leaders
    • Strategic Talent Management
    • Nonprofit Boot Camp
    • Resource Development and Marketing
    • Baby Boomers and Millennials: Closing the Communication and Values Gap
    • Professional Conflict Resolution and a Culture of Conflict Acceptance
    • Social Media and Technology

Facilitated Peer Coaching Circles (10 peer coaching sessions facilitated by trained peer coaching facilitators. Certificate participants must join a peer-coaching circle-management experience is not required). 1-1 Executive coaching services are also available to program participants for additional fees. Please contact one of the following coaches: 

Dr. Venessa Perry, Health Resources Solutions, LLC: venessa@healthresourcesolutions.com

Dr. Mindelyn Anderson,Two Gems Consulting Services: mindelyn.anderson@gmail.com

Dr. Clara Lee, C.B. Lee Consulting Group, LLC: DrCBLee@cbleeconsultinggroup.com;cblee81@gmail.com

Certificate Total Hours: 

Training Content:               98 hours

10 Coaching Sessions:        up to 20 hours

Total Hours:                       118 hours

Total Cost:                         $2500