Office: SSW/LAW - Room 547
Phone: (410) 706-4390
Conduct training needs assessments for Family Investment Administration (FIA) workers in Maryland. Serve as project manager and team leader for selected training initiatives. Develop and present FIA policy, communication skills, supervisory skills, customer service, and interpersonal and general interest training programs. Design lesson plans, training aids and materials for classroom facilitation. Design and use audio-visual animations and presentations with computer support.