Welcome to the SSW IDEA Team Home Page

The IDEA Team provides services and support in instructional design, e-Learning, assessments, online and hybrid learning technologies for the faculty, staff and students of the UMB School of Social Work.

The mission of the IDEA team is to support quality teaching, learning and research by providing services and resources related to instructional design, eLearning, pedagogy, educational technology, assessment and evaluation. We put our knowledge of research-based practices, assessment and alignment of curriculum, tools and technologies for teaching and learning, innovation and experimentation to work for the School of Social Work community. Reporting to the Associate Dean of Academic Affairs, the IDEA Team is led by the Assistant Dean of Instructional Design and Technology.

Please visit the IDEA Team Toolbox for all resources, workshops, training and support for Blackboard, Collaborate, Tk20, and other academic services, as well as for designing online and hybrid courses. 

If you need help for any of those, please view our help page for the best way to contact us so that we may assist you most efficiently.

If you are looking for IT or Technology help with email, wi-fi, networks, classroom tech, media services, audio/video, computing, labs, printers, Office 365, etc. - please contact SSW Informatics. ‌For web sites and non-course-related graphic design assistance, please contact Assistant Dean, Matt Conn in the Office of Communications.

Blackboard Emergency?

Is Blackboard down? Won't load? Can't log in?
Contact UMB CITS Helpdesk:


Course problem? Quiz problem? Assignment problem? Questions about using Bb?
Contact SSW IDEA Team: